We love to hear from you!
Our team meet regularly to look at all feedback, good and bad - including yours.
Whether it is a great review for a job well done or there is a issue that needs to be sorted, we would love to know.
We are always looking for ways to improve and to investigate any common issues.
We aim to look beyond the immediate issue, into our systems, processes and address the actual root of the cause so we can avoid the same problems.
Responding within 12 working hours
We’ll always aim to respond to your feedback within 12 working hours days, or as soon as we possibly can.
If you’re unhappy with the service or have an outstanding issue with Harrisons or one of our companies or local business owners, please let us know immediately so we can sort things out. It’s really important that you’re happy and satisfied with the service you receive.
You can call Harrisons Head Office on 0800 103 002 or fill out the form. Our Customer Care team will find solutions to most problems quickly for you, in most cases it’ll be the same day. We’ll also record your complaint or issues to help us improve in the future.